Terms of Service for RS Muhammadiyah Ahmad Dahlan Website
1. Introduction Welcome to the official website and online service portal of RS Muhammadiyah Ahmad Dahlan. By accessing, downloading, or using our digital services, you ("User" or "Patient") consciously agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our digital services.
2. Definitions
Hospital: Refers to RS Muhammadiyah Ahmad Dahlan, including all its medical professionals and support staff.
Digital Services: Includes the official website, self-registration applications, patient portals, and other related services managed by the Hospital.
Electronic Medical Record (EMR): Digital-based records of a patient's medical history managed by the Hospital in accordance with the regulations of the Indonesian Ministry of Health.
3. Use of Online Registration Services
Users are required to provide true, accurate, and up-to-date personal information when registering online, including their National Identity Number (NIK) and Medical Record Number (if previously registered).
Doctor schedules displayed on the system are subject to change at any time. The Hospital reserves the right to cancel or reschedule appointments due to medical emergencies or other unforeseen circumstances.
Users are fully responsible for maintaining the confidentiality of their username, password, or PIN used to access the patient portal.
4. Privacy and Health Data Integration
The Hospital is committed to maintaining the confidentiality of personal data and patient Electronic Medical Records (EMR) in compliance with the Personal Data Protection Law and the Regulations of the Indonesian Ministry of Health.
SATUSEHAT Integration: In accordance with government regulations, data regarding patient visits and medical records at RS Muhammadiyah Ahmad Dahlan will be securely integrated with the SATUSEHAT platform owned by the Indonesian Ministry of Health. By using our services, you consent to this lawful data exchange to ensure the continuity of your medical care.
5. Medical Disclaimer
The health information, articles, or guidelines available on this website are for general educational purposes only and are not a substitute for professional medical diagnosis, consultation, or treatment.
The online registration service and communication via the website are not intended for medical emergencies. In the event of an emergency, please visit the Emergency Department (IGD) of RS Muhammadiyah Ahmad Dahlan immediately or call for an ambulance.
6. System Availability and Maintenance
We strive to ensure our digital services and Hospital Management Information System (SIMRS) operate optimally 24/7. However, the Hospital does not guarantee that the services will always be free from interruptions (downtime) due to routine maintenance, network system upgrades, or force majeure events.
The Hospital is not liable for any direct or indirect losses experienced by the User due to technical issues with third-party banking or insurance systems during the administrative or payment process.
7. Intellectual Property Rights All logos, layout designs, article content, and software infrastructure on this website are the intellectual property of RS Muhammadiyah Ahmad Dahlan. Any reproduction, distribution, or use without prior written permission is strictly prohibited and constitutes a violation of the law.
8. Changes to the Terms RS Muhammadiyah Ahmad Dahlan reserves the right to modify, update, or adjust these Terms and Conditions at any time to reflect the development of our information system services and the latest health regulations. Changes will become effective immediately upon publication on this page.